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AFTER SALES PROCESS

After-sales standards:

One-year warranty (non-human damage) and lifetime maintenance. Parts and postage will be charged after the warranty period.

APPLY FOR AFTER-SALES SERVICE

During the use of the product, if you find that the product is defective, damaged or other non-human damage or you feel dissatisfied with the product, you can initiate an after-sales application.

CUSTOMER SERVICE COMMUNICATION

Within 24 hours of initiating an after-sales application, our customer service will promptly respond to relevant issues and provide relevant solutions within 24 hours.

CONFIRM QUESTION

Both parties have agreed on the product issues, and will arrange replacement or cash compensation for defective and damaged products. After confirming the problem, payment compensation will be arranged within 24 hours.

COMPLETE AFTER-SALES

Both parties reached an agreement and resolved the product issues through consultation, and the after-sales service was completed immediately. We still look forward to the next happy cooperation with you.